1. Information We Collect

To operate our matrimonial platform effectively, we may collect the following categories of information:

1.1 Personal Information

Details you enter while creating your profile:

• Name
• Email address
• Phone number / WhatsApp number
• Date of birth
• Gender
• Marital status
• Community / Sub-community
• Education, occupation, and income details
• Address, city, and state

1.2 Matrimonial Profile Details

Information used specifically for matchmaking:

• Partner preferences
• Lifestyle information
• Family details (optional)
• Health or disability-related information (only if voluntarily provided)
• Income range and employment details This helps users make clear and informed decisions while selecting a match.

1.3 Device Information

We may collect:

• Device model, OS version
• Device ID
• Crash logs & analytics This helps us optimize app performance, fix issues, and improve compatibility.

1.4 Location Information

With your permission, we may collect GPS-based location to show nearby profiles and provide location-based features.

2. Why We Ask for Permissions

To deliver all app features, we may request the following permissions:

Camera

Used for capturing and uploading your profile photo directly from the app.

Phone

Used to ensure device compatibility, diagnose performance issues, and maintain app functionality across different networks.

Storage

Allows uploading gallery photos, saving offline data, and improving profile creation.

Location

Enables location-based profile suggestions and features like “nearby matches,” only with your consent.

We never access or use permissions for purposes not mentioned.

3. How We Use Your Information

Your data is used strictly for purposes linked to the matrimonial service, including:

3.1 Profile Management & Matchmaking

• Creating and maintaining your account
• Showing your profile to eligible members
• Helping you find compatible matches

3.2 Personalization

We customize app features, searches, and suggestions based on your activity and preferences.

3.3 Communication

We may send:

• Alerts and match updates
• OTPs and verification messages
• Service notifications You can opt out of promotional alerts anytime.

3.4 Safety & Fraud Prevention

We use data to:

• Detect fake accounts
• Prevent abuse and misuse
• Enforce community guidelines

3.5 Research & Analytics

We analyze usage patterns to improve design, performance, and new features. Analytics data is anonymized and aggregated.

4. Information Sharing

We do not sell or rent your data.
However, in specific situations, we may share information:

4.1 Service Providers

Hosting, analytics, and verification partners assisting in running the app.

4.2 Other Users

Your profile (except mobile number/email unless permitted by you) may be visible to other verified users.

4.3 Legal Requirements

We may share information if required by:

• Court orders
• Law enforcement
• Legal or regulatory authorities

4.4 Business Transfers

If Koli Sathi undergoes a merger, acquisition, or restructuring, user data may be part of the transferred assets. You will be informed in such events.

4.5 External Links

Our app may contain external links. We are not responsible for their privacy practices—please review their policies before sharing personal data.

5. Data Retention

We retain your data only as long as needed for:

• Providing our services
• Legal compliance
• Security purposes

Once you delete your account:

• Your data is removed permanently within a reasonable timeframe
• Certain logs may be retained if required by law

6. Security Measures

We use multiple security controls, including:

• Encryption
• Secure servers
• Access restrictions
• Periodic audits

Although we follow industry standards, no system is entirely immune to risks. You share information at your discretion.

7. Rights of European Union (EU) Users

If you are located in the EU, you have the following GDPR rights:

• Access to your personal data
• Correction of incorrect details
• Request deletion
• Restrict processing
• Data portability
• Object to processing

To exercise these rights, contact us at:

[your support email]

We may store your data outside the EU, including India, under appropriate safeguards.

8. Policy Updates

We may modify this Privacy Policy as needed.

Updates will appear on this page with a revised “Last Updated” date.

Your continued use of the app means you accept the updated policy.

9. Deleting Your Account

You can delete your account anytime through the app. After deletion:

• Your profile and personal data are permanently erased
• Deleted accounts cannot be recovered

10. Use of Google Ads

Koli Sathi uses Google Ads to display relevant advertisements. Google may collect certain data to personalize ads.

For more details, visit:

https://policies.google.com/privacy

11. Contact Us

If you have questions or concerns, you can contact our Grievance Officer:

Grievance Officer: [Your Name] Email: support@kolisathi.com

We are committed to addressing your issues promptly and responsibly.